February 16, 2012 5 Comments
How are we using our iPads and tablet devices?
Apple’s CEO, Tim Cook announced at Goldman Sachs that tablets will overtake PC sales by the end of 2012. So what is the current state of the tablet market? Whilst there is no single, complete source of data, it is possible to create an overall picture by cobbling the different bits of information together.
We know from Tim Cook’s statement that 55 million iPads have been sold in the 18 months since Apple’s tablet first appeared. That makes it more successful in terms of sales rate than the iPhone (3 years to 55 million) and much more successful that the iPod. The iPad dominates the market in wherever it is sold and although there has been some growth in Android-type devices, Apple are still way ahead of the game. The following chart uses Comscore data to show the penetration of tablet devices. These stats do not include readers, such as the Kindle:
Tablet Users do More
In the US, Comscore tell us that nearly 98% of tablet data usage is from the iPad. As with the iPhone, it would seem that users do more of everything than other devices. They are also beginning to overtake desktop usage. Comscore’s November 2011 figures show that tablets represent 30% of non-desktop traffic. That is considerably higher than the percentage of ownership of ownership.
When it comes to purchasing, tablets also perform well. A study by Adobe Research over the 2011 US holiday period found that tablet users spend 54% longer on sites than mobile users, and purchase over 20% more than desktop visitors. The following chart shows a comparison using average retail order value:
The high sale value is partly down to the ease of use of the devices. In an IAB study in December 2011, nearly half of respondents said they used their tablet because it was ‘the easiest to pick up’ and 37% said that it offered the easiest user interface. But it is also about the user demographic. Tablets tend to be bought by more affluent demographics in the 24-35 age bracket. Given that the tablet is not a PC replacement, but an additional (yet another) device, that is hardly surprising. Comscore tell us that in Europe 34% of iPad users also own an iPhone.
Last Thing at Night (and First Thing In the Morning)
Data from Nielsen in 2011 found that 70% of tablet owners use it in front of the TV. Clearly, the iPad is the device for two screening. Interestingly though, the iPad is used in bed by nearly 60% of owners and appears to be replacing the book at bedtime. That figure is similar to smartphone use, but with tablets the spike at the end of the day is even more pronounced. Both the IAB study and data from Comscore in the US show that later in the evening, tablets are used more than mobile or television.
It’s All About Relationships
The lesson for brands is that tablets are different. They are neither mobile nor PC devices. When it comes to engaging users, tablets need their own strategy. It’s more about entertainment, rich media and longer-form reading… last thing at night.