Facebook‘s ‘Posts by everyone’ feature has been taken up by a new site, Openbook, and shows how much people are prepared to (over) share. The feeds are full of people stating how they cheated in exams and took drugs. Not exactly a job reference.
One could argue that this isn’t Facebook’s fault, after all users are both responsible for what they post and can manage their own privacy settings. The ‘over-sharers’, as I call them, aren’t just on FB, Twitter and FourSquare have the same types in their own way. Why do people do it? I suspect there are two reasons: firstly, a few people just don’t realise and secondly, the rest are showing off to their mates and the rest of the world. You could argue that the second category deserve everything they get, but I don’t always feel that is the case.
Last week a man in the UK was arrested, had his computer equipment seized and was fined for a Tweet threatening to do serious damage to an airport after his flight had been canceled yet again (volcano rage). His Tweet may have been ill advised, but I can understand someone seeing red and just loosing it. It was pretty obvious that he didn’t actually mean what he said, but in this paranoid society we live in you have to take care.
I believe that social media sites have a far greater responsibility to take care of their members privacy than they do. It goes beyond offering settings options. These options should default to the most secure. Certain posts should be filtered … if Openbook can pick on people admitting to cheat in their exams, how hard would it be to have a message along the lines of ‘do you really want to post this update?’, before they click the button?
However Facebook have a difficult path to tread. If they are to realise value from their site, then they need to offer advertisers more and more options for targeting customers. From that perspective, the ‘post to everyone’ feature is advertising gold. The flip side, however, is that as privacy concerns increase, more users will leave the social networking site.
From a mobile perspective the issue is significant. We have already seen security issues with FourSqaure, and with FB adding location into it’s settings these issues will significantly grow.